Internet Access

Affordable high-speed internet access is a necessity for our communities and central to our ability to connect, communicate and organize for justice.

Why is having access to affordable high-speed internet so important?

Millions of low-income families are unable to tap into the resources high-speed internet access provides. Broadband is an essential pathway out of poverty: Living without home-internet access makes it harder to apply for jobs, pursue educational opportunities, stay informed and organize for social change.

People who can afford home-internet access must contend with steep prices and dreadful customer service; meanwhile, companies like AT&T, Comcast and Verizon refuse to build broadband networks in many rural regions, leaving residents without any access at all. We’re fighting for universal and affordable access for all communities by making sure that ISPs don’t discriminate against users and have robust oversight. And since Congress failed to renew the funding for the Affordable Connectivity Program — which had subsidized the cost of high-speed internet for millions of people living near the poverty line — Free Press Action is advocating for a permanent low-income broadband subsidy.

Person typing on laptop. Millions of subscribers to the ACP program are at risk of losing access to high-speed internet. — Original photo by Flickr user WOCinTech Chat

In 2023, the Biden administration announced $42 billion in funding for the Broadband Equity, Access, and Deployment program, which grew out of the infrastructure bill. The money from the BEAD program was designed to help all 50 states build high-speed internet networks in communities that lack access. But in 2025, the Trump administration undermined the program — with changes that would directly benefit Elon Musk’s Starlink satellite-internet service. Under the BEAD program, Congress had required states to prioritize broadband deployments that would provide the best and most reliable service. We are tracking giveaways to Musk and any other attempts to sabotage this program.

Free Press Co-CEO Jessica J. González discusses the importance of the Lifeline program, which subsidizes phone and internet access for millions of low-income households:

What's the digital divide?

The digital divide separates the millions of people in the United States who lack home-internet access from everyone else. The internet isn’t a luxury; it’s a necessity, like access to running water or electricity. People without internet access are figuratively and literally disconnected from an increasingly digital world.

The digital divide disproportionately impacts people of color. In fact, the 2016 Free Press report Digital Denied shows that people of color account for nearly half of the 69 million people in the United States who lack any form of home-internet access. Our study reveals that income inequality, biased credit scoring and other forms of systemic racial discrimination leave many people of color without internet access at home or at work. Read more about our groundbreaking report.

Why is my internet bill so high?

Most people live in communities where there’s just one internet service provider available. Without competition, ISPs don’t need to offer fair rates or acceptable customer service; they’re free to call all the shots. Parents shouldn’t have to choose between buying groceries and paying for internet access so their kids can do their homework.