Carmen works to protect the open internet, prevent media and telecom-industry concentration, promote affordable internet access and foster media diversity. She also coordinates responses to regulatory proposals that threaten to widen the digital divide and has authored several notable pieces on the importance of Net Neutrality and the Lifeline program for communities of color. Before joining Free Press, Carmen led the policy team at the National Hispanic Media Coalition, where she drafted dozens of filings and Op-Eds, participated in speaking engagements across the country and testified before federal agencies on behalf of the Latinx community. She was the architect of a series of prominent federal-records requests that compelled the FCC to release more than 50,000 previously undisclosed consumer complaints about Net Neutrality violations. Earlier in her career, she worked at the Department of Justice. Carmen, a native of Puerto Rico, earned her J.D. from Villanova University School of Law and her B.A. from New York University.