Charter

Charter Ready to Give DSL a Thrashing

Lindsy Embree — Wed, 02 Nov 2011 10:01:27 -0400

Full article: Light Reading
Jeff Baumgartner
Charter still considers video an important part of its business, but the MSO plans to take advantage of its high-speed Internet platform to drive growth and steal away DSL subs from competitors such as AT&T and CenturyLink, echoing a strategy underway at Time Warner Cable, which now views broadband as its "anchor service."

Comcast Comes in Last in Customer Loyalty

Stevie Converse — Wed, 20 Apr 2011 11:36:48 -0400

Full article: Broadband Reports
Karl Bode
A new survey ranked 143 companies on customer loyalty -- based on recent customer experiences with the companies. At the top of the list sits Amazon, followed by a number of big box retailers including Kohl's, Costco, and Lowe's. At the bottom of the list, alongside banks and insurance companies, sits most of the nation's cable companies, including Charter and Time Warner Cable. Comcast resides at the very bottom at position 143.

Internet Service Providers Cracking Down on Heavy Users

Stevie Converse — Mon, 18 Apr 2011 12:01:00 -0400

Full article: St. Louis Post-Dispatch
Jim Gallagher
People who watch lots of movies and videos on the Internet will run into a toll booth if they get their Internet service through AT&T. Starting May 2, AT&T will set Internet usage caps for its DSL and U-verse customers. Repeatedly go over the cap, and you'll pay extra. Charter and Comcast already have data caps.

Charter Ups Broadband Speeds to Leave DSL Further in the Dust

Lindsy Embree — Mon, 31 Jan 2011 11:15:05 -0500

Full article: Multichannel News
Todd Spangler
Charter Communications is increasing download speeds of its two primary broadband tiers, Express and Plus, at no additional cost for subscribers for the second time in less than a year.

Customers Accept Charter's Retrans Fee Hike

Lindsy Embree — Fri, 07 Jan 2011 11:19:53 -0500

Full article: MediaPost
David Goetzl
A top Charter Communications executive said there have been minimal complaints about a new charge rooted in payments the cable operator is making to broadcasters, adding that the customer fee could help modify price increases.

Charter Responds to Consumer Pricing Concerns with Price Hikes

Lindsy Embree — Thu, 02 Dec 2010 12:40:01 -0500

Full article: Broadband Reports
Karl Bode
The seriousness with which cable companies take consumer concerns about high prices is reflected in the way they continue to gleefully impose rate hikes on not only cable TV, but DVR rentals and other services. Charter is illustrating what they think about cord cutters and those struggling financially, by sending out notices saying they'll be hiking the price of, well, everything.

Charter Follows Comcast with Broadband Usage Caps

Lindsy Embree — Fri, 12 Nov 2010 09:49:58 -0500

Full article: GigaOM
Stacey Higginbotham
Charter Cable plans to start enforcing monthly data caps on its users in December. The cable operator will also implement a congestion management plan similar to the one Comcast designed after it got in trouble with the FCC for blocking P2P files in 2008.

Subs Victims of Retrans 'Surcharge'

Lindsy Embree — Mon, 04 Oct 2010 12:08:24 -0400

Full article: TVNewsCheck
Harry A. Jessell
Is Charter Communications, the big St. Louis-based cable company, gouging its customers? It sure seems like it. Cable's sixth largest operator has begun itemizing the fees that it pays to local broadcasters for the privilege of retransmitting their signals to its subscribers.

Find the Cost of Retrans (on Your Cable Bill)

Lindsy Embree — Tue, 21 Sep 2010 10:35:25 -0400

Full article: Multichannel News
John Eggerton
In the latest salvo in the battle between cable operators and broadcasters over TV-station pay-for-play, Charter will start itemizing the price increases it says it must pass along to customers because of retransmission-consent deals, at an average of about $1 more per sub.

Charter Starts Itemizing Retrans Bucks in Taxes/Fees Portion of Cable Bills

Lindsy Embree — Tue, 14 Sep 2010 08:11:13 -0400

Full article: Multichannel News
John Eggerton
In the latest salvo in the retransmission-consent battles, cable operator Charter Communications has started itemizing the price increases it says it is having to pass along to customers because of retransmission-consent deals