Free Press and other consumer groups sent a letter to the Federal Communications Commission asking the agency to press Verizon Wireless after the company failed to adequately respond to the agency’s questions regarding the company’s exorbitant early termination fees for mobile phones after they recently doubled from $175 to $350, as well as the company’s alleged practice of billing customers $1.99 for inadvertent data transfers.

In their letter, Free Press, Consumers Union, and Media Access Project point out that Verizon Wireless failed to adequately answer the Commission’s questions, did not provide the data requested, and provided misleading information on wireless services.

VZW_Response_Letter.pdf

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