WTF? Google's Outrageous ETF
January 12, 2010
Posted by Josh Levy
We got pretty upset when Verizon announced a new $350 early termination fee (ETF) on all "advanced phones," doubling the fee for many companies.
Now get this: Google and T-Mobile have unveiled an even more outrageous, expensive scheme. Here it is (thanks to Ars Technica for parsing this all out):
Because Google is selling its new Nexus One smart phone independently of T-Mobile — even though the phone uses T-Mobile's wireless service - if you choose to cancel your contract, you're actually dealing with two separate vendors. Google handles the phone subsidy, and T-Mobile handles the service contract.
Under Google's terms, if you cancel your contract within 120 days, you'll owe a $350 "equipment recovery fee," supposedly to recoup the amount subsidized by Google when it sells a Nexus One for $179 (though the public doesn't know how much phones actually cost the carriers).
Then, under T-Mobile's terms of service, you'll be charged an ETF of $200 for terminating your contract within 180 days; the fee decreases as you get closer to completing the term of the contract.M ost of the time, these fees are imposed to repay the service provider for offering a device subsidy. Here, however, T-Mobile does not pay any subsidy on the device, so the fee is nothing more than a penalty if you no longer want their service.
Put these two together, and you'll get hit with a whopping $550 in fees if you cancel your contract within the first four months of signing. That's on top of the phone's $179 price, which of course you do not get back.
To be blunt: WTF Google and T-Mobile? A $550 ETF is unprecedented and it's outrageous.
Google and T-Mobile both give you 14 days to get out of your contract without a fee. So if you do decide to buy a Google phone, do yourself a favor: Make your decision to stay or leave fast.
Both Congress and the FCC have already taken notice of Verizon's ridiculous $350 penalty. If Google and T-Mobile can't find a quick fix to this new gouge, we suspect they'll land on Washington's radar as well.
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Comments
Hi, My names Kenny, and I've
Hi, My names Kenny, and I've always had major complaints about cell phone carriers, misleading statements, run about answers, and price gouging. Yes price Gouging. Here's Why. Text Message Billing is pure profit, like throwing money at the Oligopoly of Cell Phone Carriers. The reason is the that the data packets the phone regularly sends to the towers, billed or not, are how the text message is delivered to the phone. These Texts are limited to 160 characters. A Few years ago, Texting was free. Make Texting free by saying no to charge increases, rate increases, sponsor regulation of them (since the costs are very minimal) and stop this outright fraud. After all, Radio is free.
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