BusinessWeek, August 23, 2009
By Peter Burrows

When AT&T cut the deal that made it the exclusive carrier of Apple's iPhone in the United States, AT&T bet correctly it would get millions of new subscribers. What it didn't bargain for: the huge demands the device would impose on it's network. AT&T now handles or mishandles, as the case may be, more than twice as much smartphone traffic as any other carrier.

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