Amazon Says Error Removed Listings
New York Times, April 13, 2009
By Motoko Rich
In response to nearly two days of angry online commentary, Amazon.com said that "an embarrassing and ham-fisted cataloging error" had caused thousands of books on its site to lose their sales rankings and become harder to find in searches. The problem appeared to have a disproportionate effect on gay and lesbian themed books, leading to cries of censorship.
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