Cell Phone Charges, Rung Up by a Thief
New York Times, June 28, 2010
By David Segal
If a thief steals your cell phone and racks up an enormous bill that is atypical of your usual monthly charges, should you be responsible for the payment? The scenario is common enough to have a name: bill shock. In Europe, rules have been passed to prevent it. The FCC has been studying the issue, but has not proposed any rules to help consumers.
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