New York Times, September 28, 2006
By Ken Belson

For most businesses, the goal is to attract as many customers as possible. But in the fast-changing telephone industry, companies are increasingly trying to get rid of many of theirs.

Bill and Ursula Johnson are among the unwanted. These dairy farmers in bucolic northeastern Vermont wake up before dawn not just to milk their cows, but to log on to the Internet, too.

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